Support is available for PostcodeSoftware and answers to some common questions are given below.
If any questions are not answered in this section, then telephone support and email support is available.
YES - Support is included until your licence expires. Customer support is free and the help desk can be contacted Monday - Friday 9am-5pm and email support is also available: firstname.lastname@example.org
We control the updates. Any updates that the Royal Mail do to the postcode database will be available through the software ensuring that your searches will always have the most up to date information available. We update the data on a regular basis.
You need to purchase another 12 month licence, this can be done by clicking on the link below which will take you to our payment page.Buy Online Now
If your address is showing incorrectly or not at all you can report this to the Royal Mail by emailing them using the address below.
Sign up today and get your 20 day PostcodeSoftware account. You can also integrate the trial account into your website/application.
Purchase your required postcode software licence safely and securely using this website. All orders are processed automatically 24/7
Check out our 'frequently asked questions' & support pages for more useful information
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