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Customer support

  Do I get support once I have purchased the software ?
 

YES - Support is included until your licence expires. Customer support is free and our help desk can be contacted Monday - Friday 9am-5pm and email support is also available:

support@postcodesoftware.co.uk
 

  How do I get new updates for the software?
  Updates for PostcodeSoftware are available quarterly. Any updates that the Royal Mail do to the postcode database will be available through the software ensuring that your searches will always have the most up to date information available. When a new version of the software is available we will update the web service. So you dont have to worry about updates.
 


  What happens when my years licence runs out?
 

You need to purchase another years licence, this can be done by clicking on the link below which will take you to our payment page.

Payment page
 
  My address is displaying incorrectly or not at all
 

If your address is showing incorrectly or not at all you can report this to the Royal Mail by emailing them using the link below.

Please email - addressmaintenance@royalmail.com

 

 

 
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